Alice and her research team bring interdisciplinary tools and thinking to the design process, and leverages design research and systems engineering tools to improve design performance on outcomes such as patient, family and staff experience and operational efficiency.
Alice collaboratives with healthcare teams to study workflow, map experiences, identify trends and better practices, model design scenarios, and facilitate stakeholder workshops. Her work focuses on developing and testing opportunities to create better health care environments and experiences through design. A favorite quote – “Chance favors the connected mind.”
Alice’s interest in design and participatory research has its roots in her work as a patient liaison in a surgical hospital and her prior career in economic development. She holds a MPS in Healthcare Interior Design and is currently pursuing a MS in Health Systems Science.