COVID-19 Response & Design Services

We’re Here to Help

For healthcare providers across the globe, the situation surrounding COVID-19 changes day-by-day. Protecting non-COVID-19-positive patients and frontline workers remains our collective top priority and responsibility. We are deeply grateful to essential workers everywhere who put themselves at risk to protect the safety and health of others. In response to the crisis, EwingCole’s design professionals are providing real-time design solutions that specifically address the everchanging situations throughout our communities.

EwingCole’s Pandemic Preparation


  • Predict and plan for surge patients by leveraging models created to inform design and operational decision making.
  • Map congestion and workflows to target areas for redesign.
  • Evaluate infection control and surge strategies to assess success and share lessons learned.
  • Respond in the short-term and look for future needs, continue to mobilize our research and analytics capabilities to advance evidence-based design, share our research, and rigorously test innovations.

Telehealth Capabilities and Approaches

  • Telehealth is becoming a critical communication tool for healthcare workers and patients. Our Healthcare Planners focus outpatient telehealth capabilities as well as inpatient solutions.
  • Internal to a hospital, telehealth can help prioritize care, improve customer satisfaction, and address staffing shortages.
  • Early design considerations for patient room layouts, locations of cameras and monitors, as well as engineering infrastructure add to the viability of this opportunity.

Temporary Modular Hospitals and Alternative Sites of Care

  • Evaluate and mobilize alternative sites and modular facilities to support COVID-19 care, nonclinical spaces or staff. We’ve adapted an objective checklist to help prioritize where and how this adaptation should occur.
  • Tailor clinical infrastructure to patient needs with respect to infrastructure capacity, isolation, and redundancy.
  • Real-time logistics for patient mobility, assembly, and disassembly of sites, developed through the LEAN process to streamline work and reduce waste.

Emergency Department: Access and Planning

  • Waiting room/area and patient separation strategies.
  • Design for staff protection, patient seclusion, social distancing, and acuity levels which impact the openness of waiting rooms, furniture clusters, and configurations.
  • Simulate and process map just in time access, and “Pull ‘Til Full” concepts with a System’s volumes.
  • Develop overflow triage and testing areas within or around existing facilities. Ambulance bays and parking areas can serve as extensions of triage or trauma areas, allowing hospitals to take on additional patients. Storing additional equipment adjacent to these areas outside of mass casualty or pandemic events allows for speedy assembly and preparedness.

Universally Adaptable Rooms / PPE and Engineering Design

  • Adapt patient rooms higher levels of acuity to meet Facility Guideline Index requirements and ability to handle the equipment needed for Critical Care.
  • Plan for sub nurse stations to help reduce travel time to address patient needs and provide direct visibility to the patient.
  • Telehealth infrastructure to support internal communications and are taken into consideration early in the design planning process.
  • Pandemic rooms, units, and floor engineering infrastructure concept design and implementation.
  • Address locations for PPE, gowning, and appropriate support spaces. Just in time access to materials and storage locations.

Learn More on the Blog

We’re Listening and We Want to Help

Our circumstances are changing day-by-day, especially for those of us in healthcare. Our healthcare practice is listening and we’re here to help. By taking this brief survey, you’re helping us to better understand your key concerns allowing us to share resources that better respond to what matters most to you now.